Please note that your experience may vary when logging in to each system The two-factor authentication could be a push notification from the app, a text message, or a phone call. There are several ways in which you could be prompted which was chosen during enrollment. When logging into certain UBalt systems, you will be prompted for MFA. Please note that if these hardware tokens are lost, stolen, or run out of batteries, a new one will need to be set up.
When prompted for a passcode, you will need to use the token to get the one-time passcode and enter it manually. (not recommended) Hardware TokenHardware Tokens are physical devices that you will need to have with you to sign in. SMS (text)Duo will send you a 7 digit one-time passcode that you will need to manually enter where prompted. Please note that these calls may come in as Unknown on caller ID. Phone CallDuo will call the phone you enrolled, prompting you to hang up or press any key to sign in. (easiest and recommended) Duo Mobile app PushThe mobile app will prompt you to Accept or Deny authentication when clicking the Push button for Duo protected systems, then sign you in. There are 4 authentication options available: What authentication options are available? If you enter a landline number, you will receive a phone call. If you enter a cell phone number, you can receive a phone call or a text message.
You can enter your cell phone or landline number. When enrolling, choose the “Landline” option.
How should I enroll if my phone does not support the Duo app? In order to log in, you will need:Įither a mobile device, a phone that can receive voice calls, or a one-time use codeĭevices include iPhone, Android, Apple Watch, Windows Phone, and Other Cell Phones & Landlines. This adds a layer of security because hackers will need more than just a password to use your accounts. Multi-factor authentication requires the use of two of the three authentication factor categories: something you know, something you have, and something you are. Some major applications that use SSO are Office365, Salesforce, Sakai, and OmniUpdate. Duo is the University of Baltimore's solution for multi-factor authenticationĪll UBalt faculty and staff must use multi-factor authentication (MFA) to log into university resources that use Single Sign-on (SSO).
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